Terms and conditions
- All clients will be deemed to have accepted Bark & Bones terms & conditions (as explained below) on signing the contract. We will not confirm any booking until a consultation has been carried out with the client and the contract has been signed in full by the client.
- Full payment is to be paid within 7 days of the client receiving the invoice via cash, cheque, or bank transfer. If the client becomes regularly late with any payments, we reserve the right to cancel the contract with immediate effect.
- The client must provide Bark & Bones with the name and contact number of someone capable of making a decision relating to the pet(s) in an emergency. If the contact is not available, we reserve the right to consult with a Veterinary Surgeon and then make a decision which is in the best interests of the animal.
- It is essential that we are informed of any behavioural issues of the animal during the consultation. If we have any strong reservations regarding the animal’s behaviour, then we have the right not to proceed with any further booking or contract.
- The client is responsible for any Veterinary bills, no matter how they have occurred, whilst pets are in the care of Bark & Bones.
- Bark & Bones will care for your pet as you would and will make every effort to ensure your pet is well looked after in your absence, however, we cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.
- In the event that a dog causes harm to a person, another animal or damages property, the owner of the dog is to reimburse Bark & Bones for any costs as a result of this.
- Bark & Bones will make adequate steps to ensure your home is safe and secure on leaving your premises in your absence, however, we cannot be held responsible for any burglaries that may occur, or any accidents caused by your pet(s.)
- We are unable to walk bitches that are in season, ill dogs or dogs known to have an infection, even on a one to one basis due to the risk of cross infection.